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Latest Real Deal Stories
What is Clear Cast? The Real Deal
Many Central New Yorkers say they've received a mailing from a company called Clear Cast that promises to deliver crystal clear digital television with no monthly bill.
1 hour 31 minutes ago
Coupon crackdown: The Real Deal
You may have noticed it during your last trip to the grocery store – using coupons to save money isn’t as easy as it used to be. Video Video
Text offering a free Walmart gift card: The Real Deal
Many of you have called our newsroom wondering if a text message you've received offering a free Walmart gift card is legitimate. We've got the "Real Deal."
Price Chopper's Fuel AdvantEdge Program: The Real Deal
You may have seen the notices online and in stores. Now many of you want the “Real Deal” on a change in Price Chopper’s Fuel AdvantEdge Program.
National Grid’s adjustment charge: The Real Deal
Central New Yorkers may have been relieved at having smaller National Grid heating bills over the winter. But what is the Real Deal when it comes to adjustment charges after such winters? Video Video
When is Verizon required to meet its FiOS television contracts? The Real Deal
Verizon FiOS television won’t be available in the city of Syracuse for the foreseeable future, but the company says it is still committed to fulfilling existing contracts with various suburban communities in Onondaga County. Video Video
Will the city of Syracuse get FiOS soon? The Real Deal
Syracuse residents have waited patiently, but there is no sign of Verizon FiOS service within city limits. Video Video
Social Services vouchers used for non-essential items: The Real Deal
One viewer claims she has seen Department of Social Services vouchers used for non-essentials, things like technology or cigarettes. How is this allowed, she asks? Video Video
National Grid refrigerator recycling program: The Real Deal
You may have seen the commercials touting a National Grid program as an incentive to get rid of an energy-guzzling refrigerator and replace it with a more efficient model.
Price Chopper’s competitor coupon policy: The Real Deal
NewsChannel 9 viewer John Seargent recently called after his competitor coupon from BJ’s was turned down at Price Chopper. He wants to know if the grocery store he usually frequents is no longer accepting competitor coupons. Video Video
Why is my cable bill in DeRuyter more expensive? The Real Deal
NewsChannel 9 viewer Sharon Dwyer lives in DeRuyter in Madison County and she wants to know why she recently noticed a slight increase on her cable bill. Video Video
Phone scam promises $2M & a Mercedes: The Real Deal
Two million dollars and a brand new Mercedes certainly sounds enticing, but if it’s offered to you over the phone, and you’re told to pay thousands of dollars as a security deposit – be forewarned, it’s a scam. Video Video
The body shop got a huge cut of my car-insurance money: The Real Deal
Your car is totaled, but the insurance company is still charging you for repairs and wants to give you less than your car was worth. What's the Real Deal? Video Video
AG issues Craigslist property scam warning: The Real Deal
A rise in the number of complaints related to Craigslist rental scams has prompted the State Attorney General’s Office to issue a consumer alert urging New Yorkers to protect themselves. Video Video
How scalpers get the best seats: The Real Deal
We often wait weeks for concert tickets to go on sale and then when we try to buy them, all the good seats are taken. How does this happen? NewsChannel 9 has the Real Deal. Video Video
Your Stories
Your Stories: I-690 repair delays
One of our viewers is bothered by how long it’s taking the State Department of Transportation to construct a permanent fix for the hole that developed on one of the eastbound lanes of 690 that was patched up back in late-March. This round of repairs was supposed to take only two weeks he says, but we’re several weeks into the project now. Video Video
What's in Store
What’s in Store in Minoa?
A new day care is coming to Minoa. Joanne Wood and her two daughters have taken over the building that once housed Hair Junction on North Central Avenue and have begun renovations on what will soon become Pave the Way Day Care. Video Video
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