Syracuse (WSYR-TV) - There is some confusion from Facebook and Instagram users as some have received emails from the social networking sites asking them to upload their driver’s license.
As an active user on Instagram, Chelsea Orcutt says she'd be a little worried if she had to provide a copy of her driver’s license to continue using the social network.
“I think it’s catching a lot of people off guard to have to present a form of identity that they weren't expecting,” Orcutt said.
After the emails went out, the questions came quickly from users: was it a scam, and why do Instagram and Facebook need that information?
Syracuse University's iSchool says its likely part of a push from the sites to make sure people are using their real names on Facebook and that users on both sites are older than 13.
Before you give out information you should confirm the email is legitimate by going straight to the source. Facebook has a help page covering scams and suspicious emails.
“Whenever anything like this rolls out, scammers will jump on this opportunity as a way to prey on people,” said J.D. Ross with SU’s iSchool.
The iSchool says the real emails also ask you to block out personal information like your address and license number, because they only want to confirm your name, picture, and birth date.