Syracuse (WSYR-TV) -- Many of us confirm our flights online, but a new scam is affecting U.S. Airways passengers.
The company says customers have been getting emails claiming to be from U.S. Airways. The emails contain fake confirmation numbers and links to check-in at fake sites. U.S. Airways says it’s an attempt to get your sensitive information and some people have fallen for it. That’s why they’ve set up a scam alert on their homepage.
A representative from U.S. Airways says there are a few key things to look for to decipher if the email is real.
First: Hover over the link provided in the email. If it goes to anything other than USAirways.com, don’t click on it.
Second: If the confirmation number in the email only contains numbers, it’s bogus. True confirmation numbers will use numbers and letters.
When in doubt, close out of the window and go to USAirways.com and enter the confirmation or reservation number you received when you originally booked your flight. Remember: never give out your personal information.If there’s something you want “The Real Deal” about, call us anytime. The number is 446-9900 or you can email YourStories@9WSYR.com.