Syracuse (WSYR-TV) – Some Verizon subscribers are wondering why they need to dial the area code first even when they’re making local calls using FiOS digital phone service.
The reason is, FiOS digital voice service is national. The service is not tied to a geographic area, so customers need to tell the server what area code they’re calling.
A Verizon spokesperson pointed out that the FiOS digital service offers one or two-digit speed dialing for frequently called numbers at no extra charge.
If you’d like to know The Real Deal, call (315) 446-9900 or email YourStories@9wsyr.com