Syracuse (WSYR-TV) -- An unexpected network omission has NewsChannel 9 viewers asking how cable providers choose their lineups.
When you sign up for cable service, there are some things you may take for granted. Joanne in Dryden expected she would receive the Hallmark channel through her Time Warner cable subscription.
“Wholesome programming should be offered in this day and age,” she says.
Well, according to Time Warner it is, but in the form of other family-friendly networks.
Time Warner Cable spokeswoman Stephanie Salanger told NewsChannel 9, “out goal is to deliver programming that has the best possible value to our customers…we don’t currently offer Hallmark in the Tompkins County area, but we believe there are other similar options for the programming your viewer references, such as Oxygen, Lifetime Movie and ABC Family.
Salanger says the cable provider is continually assessing the performance of various networks and how they fit into what is offered in different communities. You can voice your opinion on which networks you’d like to see added to Time Warner’s lineup online.Use the following links to share what networks you would like to see:Time Warner CableVerizon FiOSDo you have a question for the Your Stories team? We’ll try to answer it. Call 446-9900 or email YourStories@9WSYR.com.