Attorney General settles with 16 Syracuse-area contractors for violating state law
Albany (WSYR-TV) - New York's Attorney General has announced settlements with more than 200 home improvement contractors in the state, including some in Central New York who violated state law.
The contractors failed to follow the state's Home Improvement Contracts Law. It requires contractors to provide a written contract to home owners.
That contract should lay out the exact work to be done as well as a timeline and total cost.
Contractors must also give notice that the customer has an unconditional three-day right to cancel the contract without penalty.
Attorney General Eric Schneiderman says that during his office's investigation most consumers were unaware of the contracts law.
Schneiderman says the majority of the home improvement contractors that were investigated failed to follow the basic provision of the law, including 16 contractors from the Syracuse area.
Each of the contractors paid penalties and costs ranging up to $1,500.
The Attorney General says homeowners should take precautions, such as:
- Educate yourself about the required permits – don't rely solely on the contractor
- Shop around
- Get references and check them
- Get proof of insurance from the contractor
- Check licenses (if required)
- Never pay the full price upfront
- Always put work to be done in writing
- Know where your payments are going
- Never do business with a contractor who is unwilling to abide by any of the conditions above
If you think you’ve been victimized, you can contact the Attorney General's Consumer Helpline: 1-800-771-7755.
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