New York health exchange site having problems on first day of Affordable Care Act open enrollment
Syracuse (WSYR-TV) – Approximately 90 minutes after its launch, the New York State of Health website struggled to keep up with the number of people looking for information on the Affordable Care Act – or “Obamacare.”
The site is used to both research and sign up for health care under the new law.
According to a spokesperson for the Department of Health, the site was inundated with 2 million visits.
They say their technicians are looking for a way to make the site accessible to visitors who are experiencing long wait times or are unable to log in.
They are currently taking calls at 1-855-355-5777 to help customers in the enrollment process.
The spokesperson said they anticipate having the site ready soon, but they did not provide a timeframe.
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