Report: 38 percent of calls to NYPD are “butt dials”
Syracuse (CNN) -- Nearly four million calls a year to 911 operators in New York City, are a result of "butt dialing." That's when a person accidentally makes a call when the phone is in their back pocket, purse or elsewhere.
A New York Daily news article highlights an independent consultant's study of the city's emergency communications system. The report shows 38 percent of about 10-point-four million emergency calls during 2010 were false alarm "short calls," lasting 10 seconds or less. That's an average of more than 10 thousand "butt dials" a day!
The consulting group is urging the city to launch a "public awareness" campaign to reduce accidental calls and reduce the work load on the 911 system.
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