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    <title>News Channel 9: The Real Deal</title>
    <link>http://www.9wsyr.com/content/news/real_deal/default.aspx</link>
    <description>The Real Deal </description>
    <language>en-us</language>
    <copyright>Copyright 2009 Newport Television LLC. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.</copyright>
    <pubDate>Sat, 07 Nov 2009 06:00:01 GMT</pubDate>
    <lastBuildDate>Sun, 08 Nov 2009 05:37:02 GMT</lastBuildDate>
    <category>The Real Deal</category>
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      <title>NewsChannel 9 WSYR</title>
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      <title>DMV charging for pens: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/DMV-charging-for-pens-The-Real-Deal/rrd1S50jSEW2GvEBiz-R9w.cspx?rss=1420</link>
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 Syracuse (WSYR-TV) - The Syracuse Department of Motor Vehicles office will no longer let you borrow a pen if you've got to fill out paperwork away from a clerk. They say too many of the pens they’ve been lending have disappeared. Instead, you’ll have to bring your own or buy one from a dispenser.<br /> <br /> The DMV says they’ll still let you borrow a pen if you just need to sign a paper right in front of a clerk, but you’ll have to get your own if you need to walk away.<br /> <br /> The DMV says disappearing pens used to cost them $150 a month. They also say they don’t want to attach the pens to the tables because it would damage the counter tops at their new facility.<br /> <br /> If you don’t have your own pen, the DMV says you’ll have to buy one from their new dispensing machine for $0.50. The dispenser only takes exact change.<br /> <br /> The pen dispenser and the food and beverage vending machine at the DMV are run by the Commission for the Blind. They stock the supplies, set the price and keep the revenue.<br /> <br /> They couldn't give us an exact number of locations but said many DMV offices across the state have similar pen agreements with the Commission for the Blind.<br /></div>
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      <pubDate>Fri, 06 Nov 2009 04:00:00 GMT</pubDate>
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      <media:title>DMV charging for pens: The Real Deal</media:title>
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      <title>AG makes furniture store pay customers back: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/AG-makes-furniture-store-pay-customers-back-The/Er4yHybpBU283LVs6xaQLA.cspx?rss=1420</link>
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Syracuse (WSYR-TV) - The Attorney General's office has reached an agreement with the former owner of Weekender's Furniture Outlet which used to be located on Towpath Road in Syracuse. Customers who either had items on lay-a-way or had put a deposit down before the store closed will now get their money back.<br /><br />The owner has made good for the customers who've contacted us, but the A. G. wants to make sure everyone who is owed, is paid.<br /><br />If you purchased something here and you're still waiting for money back, call 448-4800. You have until March 19th to fill out all the paperwork to file a claim.<br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Thu, 05 Nov 2009 22:30:00 GMT</pubDate>
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      <media:title>AG makes furniture store pay customers back: The Real Deal</media:title>
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      <title>Verizon increases early termination fee: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Verizon-increases-early-termination-fee-The-Real/d76mYcim-kOGL--uw7AqrQ.cspx?rss=1420</link>
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Syracuse (WSYR-TV) - Verizon Wireless customers with &quot;advanced&quot; cell phones, will see a much higher early termination fee when they renew their contracts.<br /><br />If you're signing a new contract for an Android or Blackberry cell phone or a Windows Mobile or Palm device, you'll have to pay $350 dollars to get out of the contract. That goes down by $10 per month through the life of the contract.<br /><br />Verizon says the fee hike is needed because they're subsidizing the cost of the phones when they sign you up, and these advanced phones are expensive.<br /><br />If you have a regular cell phone, you're not affected. Your early termination fee will remain the same at $175.<br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Thu, 05 Nov 2009 22:30:00 GMT</pubDate>
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      <media:title>Verizon increases early termination fee: The Real Deal</media:title>
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      <title>FTC sues weight loss drug marketers: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/FTC-sues-weight-loss-drug-marketers-The-Real-Deal/A95wJBeKk0eu9iMJinQM8Q.cspx?rss=1420</link>
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Syracuse (WSYR-TV) - The marketers of two popular weight loss drugs are being sued by the Federal Trade Commission for misleading customers.<br /><br />The companies that market, Relacore and Akavar 20/50 are accused of claiming the pills will work  &quot;no matter what you eat.”<br /><br />The FTC says they don't have the scientific evidence to back up those statements. This company already paid $3 million in fines back in 2006 for making similar claims.<br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Thu, 05 Nov 2009 22:30:00 GMT</pubDate>
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      <media:title>FTC sues weight loss drug marketers: The Real Deal</media:title>
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      <title>Clunker sales not always more efficient: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Clunker-sales-not-always-more-efficient-The-Real/5iZ6pTQVG0a4E0sVc9tzCQ.cspx?rss=1420</link>
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 Syracuse (WSYR-TV) - New numbers out Wednesday show that despite the purpose of the widely popular &quot;Cash for Clunkers&quot; program, many of the trades made did not improve mileage all that much.&nbsp; <br /> <br /> It seems a lot of drivers who cashed in on the program, traded in gas guzzling pick-up trucks and SUV’s for newer pick-ups and SUV's that got just a few more miles per gallon.<br /> <br /> Under the freedom of information law, the Associated Press got their hands on Federal data that showed the most popular swap under the Cash for Clunkers program was the Ford 150 pick-up truck. More than 8,000 people across the country traded their old one in, for a brand new model.&nbsp; <br /> <br /> The new F-150's get between 15 and 17 miles per gallon, which means drivers got the $3500-$4500 credit to buy a new truck that only improved their mileage by three miles per gallon at most.<br /> <br /> The government reported spending more than $500,000 in rebates for new vehicles that got the same or worse mileage than their trade-in. Those cases are being investigated to see if dealers entered the information incorrectly or used outdated fuel numbers.<br /> <br /> Also being investigated are 15 deals, where owners of large pick-up trucks cashed them in and used the credit to buy H3 hummers. That may not technically be in violation of the program, because they get the required mileage, but it's certainly not what lawmakers intended when they put this plan in place.<br /> <br /> New York dealers sold the 3rd most vehicles under the cash for clunkers program. The most popular new car here during that time was the Hyundai Elantra. <br /> <br /> On average, those who replaced their clunkers saw an improvement in their fuel economy of 9 miles per gallon.<br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Wed, 04 Nov 2009 22:43:56 GMT</pubDate>
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      <media:title>Clunker sales not always more efficient: The Real Deal</media:title>
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      <title>Auctioneer Tim Conroy pleads not guilty: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Auctioneer-Tim-Conroy-pleads-not-guilty-The-Real/LnoyxDxpWk6jddUonjYdMA.cspx?rss=1420</link>
      <guid>http://www.9wsyr.com:80/content/news/real_deal/story/Auctioneer-Tim-Conroy-pleads-not-guilty-The-Real/LnoyxDxpWk6jddUonjYdMA.cspx?rss=1420</guid>
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 Syracuse (WSYR-TV) - An Elbridge auctioneer who's been at the center of a three-year long Your Stories investigation was arraigned in Onondaga County court Monday morning on a grand larceny charge.&nbsp; <br /> <br /> Tim Conroy, of T.W. Conroy Auctions, pleaded not guilty. <br /> <br /> A grand jury indicted Tim Conroy on charges he ripped off a customer by taking her belongings to sell at auction, and never handing over the profits. It's a story we've heard from dozens of his customers time and time again. Conroy had no comment when he left the courtroom Monday. <br /><br />Aside from the grand larceny charge he was arraigned on in Onondaga County court Monday, Tim Conroy is facing similar charges in both Oswego and Cayuga Counties.<br /> <br /> His auction business has been shut down by the Attorney General's office but just last week Conroy started soliciting appraisal business in a local newspaper. The A.G.'s office says they can only stop of him from auctioning, not appraising, but they are keeping a very close eye on him to make sure he doesn't slip up.<br /> <br /> Tim Conroy entered a not guilty plea.&nbsp; If no plea deal is made between now and then, he's due back in Onondaga County court on December 18th. <br /></div>
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      <pubDate>Mon, 02 Nov 2009 20:51:00 GMT</pubDate>
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      <title>Excellus raising 2010 premiums nearly 9 percent</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Excellus-raising-2010-premiums-nearly-9-percent/sZDNJsSCM0C5YE96dmvIUQ.cspx?rss=1420</link>
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DeWitt (WSYR-TV) - Excellus BlueCross BlueShield, the largest insurance company in Central New York, announced Monday health premiums would rise by an average of 8.8 percent in 2010. <br /><br />The insurance company said the new rates that take effect on Jan. 1, 2010, are due to the increased amount of patients using health care services and the higher cost of care. <br /><br />The company also cites a $65 million increase in New York State taxes on customers’ health plans.<br /><br />The company says 89 percent of its premium revenue is spent on medical benefits, which BlueCross BlueShield said was above last year’s statewide average of 87 percent spent.<br /><br />Central New Yorkers who are enrolled in community-rated coverage will see price increases between 10 and 16 percent. <br /><br />The company says each employer group’s claims history experience will determine rate adjustments for experience-rated and self-funded plans. <br /><br />NewsChannel 9’s Jennifer Lewke will have more on this tonight at 5:00 &amp; 6:00. If you’re away from your TV, you can now watch all our newscasts live here on the website. <br /></div>
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      <pubDate>Mon, 02 Nov 2009 20:36:28 GMT</pubDate>
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      <title>Fired up about fuel: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?rss=1420</link>
      <guid>http://www.9wsyr.com:80/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?rss=1420</guid>
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Gas prices are on the rise. Your furnace is already kicking on. The Your Stories line is flooded with your calls.&nbsp; Consumer investigator Jennifer Lewke&nbsp;has The Real Deal on what you need to know as we get Fired Up About Fuel.<strong><br />&nbsp;<br />The Real Deal on Gasoline<br /></strong><ul><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=11" target="_self">Is e10 bad for my gas mileage?</a></li><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=7" target="_self">Why does my gas station have higher prices than yours?</a></li><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=8" target="_self">Am I getting what I pay for at the pump?</a></li><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=9" target="_self">Why do credit card customers pay more for gas at some stations?</a></li><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=9" target="_self">Why does the bank place a 'hold' on my debit card when I buy gas?</a></li><li><a href="http://www.9wsyr.com/news/local/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=10" target="_self">How much am I paying in taxes?</a></li></ul><strong><p><br />The Real Deal on Home Heating<br /></p></strong><ul><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=2" target="_self">How high are prices going this winter?</a></li><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=3" target="_self">Why does my propane company charge a tank rental fee?</a></li><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=4" target="_self">Why are my delivery charges more than my actual usage charges?</a></li><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=5" target="_self">What are energy service companies?</a></li><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=2" target="_self">Should I lock-in my rates or try a budget plan?</a></li><li><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=6" target="_self">Do those so-called &quot;miracle&quot; heaters really save money?</a></li></ul><p><a href="http://www.9wsyr.com/content/news/real_deal/story/Fired-up-about-fuel-The-Real-Deal/qBDFKvwdIUezkCGXqCQzFw.cspx?p=Comments" target="_self"><span style="font-weight: bold; font-style: italic">CLICK HERE</span></a><span style="font-weight: bold; font-style: italic"> to read our comment section,&nbsp;where consumer investigator Jennifer Lewke answered some of your questions about heating your home during Friday night's newscast.</span></p></div>
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<p>No matter how you heat your home, it should cost you less to do it this winter.&nbsp; That’s a bit of a relief, but it still doesn't mean it's going to be cheap to stay warm.&nbsp; </p><p>If you use natural gas, you can expect to pay about 68 cents per therm, which is actually down 23 cents from last winter.&nbsp; </p><p>Since the average household uses about 830 therms during heating season, your total supply cost should be around $565 -- but keep in mind, you've still got to add at least another $200 or so for delivery and taxes. </p><p>If you're worried about keeping up with your bill, consider getting on a budget plan.&nbsp; It won't get you any special discounts, but it spreads your payments out through the entire year, not just the heating season.</p><p>In terms of heating oil prices, which we’ve been tracking over the past year, the average cash price right now is about $2.46 per gallon, which is down nearly 40 cents a gallon from this time last year.&nbsp; </p><p>Over the past several weeks, the price has been slowly creeping up, so if you haven't had a fill-up yet, now is the time to do it.&nbsp; </p><p>For propane customers out there, your average price per gallon today is about $2.15, down nearly 60 cents from a year ago. </p><p>Propane customers have a harder time shopping around, since you likely don't own your own tank, but if you get lower quotes from other suppliers, try to negotiate with your dealer.&nbsp; </p><p>Heating oil and propane customers wonder every year whether they should lock-in their price. That's always a gamble, and more often than not, it doesn't pay off. </p><p>Supply is up this year, so prices shouldn't jump dramatically. <a href="http://www.9wsyr.com/content/news/gas_prices/default.aspx" target="_self">CLICK HERE</a> for our Energy Center to compare prices right now. </p></div>
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<p>Folks who use propane to heat their homes want to know if new tank rental fees appearing on their bills are The Real Deal.</p><p>Propane companies are allowed to charge tank rental fees, but they have to be upfront and honest about it in your contract.</p><p>If they haven't charged it in the past, they have to give you at least a 30-day notice before they add it to your bill.&nbsp; </p><p>There are some suppliers who build this rental fee into the actual propane price, so you never see it, but there are others who break it out on the bill.</p><p>The last propane company to fill up your tank is technically liable for any issues or problems with it; that's why companies typically keep ownership of the tanks and customers essentially borrow them.</p></div>
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<p>It's maddening to open your National Grid bill and see that you're paying more to get gas and electric to you, than you are for the actual commodity itself.&nbsp; </p><p>In the past few months, we've talked with several homeowners, upset that their delivery fee was more than double their supply costs.&nbsp; </p><p>National Grid says normally, that doesn't happen.&nbsp; But because supply costs have been so low and usage has been down because of the mild weather, delivery fees have seemed higher. </p><p>“If customers look at their bill this year compared to last year, they'll see the total bill is down about 17-18 percent in central New York,” said National Grid spokesman Alberto Bianchetti.</p><p>Your delivery and supply fees should have leveled off by now, since most of us have had to turn on our furnaces; but even if you don't use any electric or gas, you're still charged monthly to have access to it.</p><p>The basic service for natural gas is $17.45 a month; for electric it's $16.21, so you pay $33.66 just to get energy to your home.</p><p>“It's taken for granted when you wake up in the morning and turn your light on, it's on when you go downstairs to start your coffee or tea that the gas and electricity is flowing, that's everyday, 24/7,” Bianchetti said.</p><p>And then, of course, the costs go up, depending on your usage and other taxes and fees.&nbsp; </p><p>Keep in mind, rates and fees are set by National Grid, but they have to be approved by the Public Service Commission, which earlier this year allowed a $6 per month increase for natural gas customers. </p><p>So, if you want to complain, <a href="http://www.dps.state.ny.us/New_complaints_disputes.html" target="_self">contact the PSC</a>.</p></div>
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<p>They come knocking at your door, trying to get you to switch from National Grid.&nbsp; Energy salespeople can be pretty pushy, but can they actually help you save money?</p><p>These energy salespeople get paid to put the pressure on, but here's what you need to know. They are the suppliers, so even if you switch, National Grid or NYSEG will still deliver your gas and electric.&nbsp; </p><p>If an ESCO, as they're called, shows up at your front door, first make sure they have proper identification. They should all be wearing a photo ID with the name of their company on it.&nbsp;&nbsp; </p><p>Then, ask for information about the company, their rates and get their cancellation policy in writing, so you can review it and contact them by phone if you're interested in switching. </p><p>If you do decide on the spot to switch, New York State law gives you three days to cancel the contract if you change your mind. </p><p>Typically, these ESCOs promise a seven-percent savings from National Grid for your first few months.&nbsp; So, if you're going to switch, do it in the dead of winter, where you'll see the most savings.&nbsp; </p><p>After that, our research shows you're only going to save a few pennies at best by switching.&nbsp; </p><p>Be sure to read all the fine print carefully; do not lock into a fixed rate, or fixed contract.</p><p>Bottom line, if you want to switch, make sure the company will let you switch back to National Grid if you're not satisfied.&nbsp; </p><p>The Public Service Commission has a <a href="http://www.energyguide.com/finder/nyfinder.asp?referrerid=209&sid=481" target="_self">website</a> that compares ESCO prices to the utilities.</p></div>
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<p>The ads promise their &quot;miracle&quot; heater can slash your energy bills in half, but is it The Real Deal?&nbsp; </p><p>It doesn't really matter what they call it -- The &quot;Tropic Air Heater,&quot; the &quot;Miracle Amish Heater&quot; or &quot;Edenpure” -- these “miracle” heaters are all glorified space heaters; you plug them into the wall and they shoot hot air out in one direction.&nbsp; </p><p>Almost all electric space heaters, no matter the size or cost, give off 5,200 BTUs, meaning you can heat one room at a time with them.&nbsp; </p><p>Unless you shut off your heat and drag one of these around with you wherever you go, they will not cut your heating bills in half, as some ads promise.</p><p>You also don't need to spend hundreds of dollars. You can get a space heater at a local hardware store that'll do the exact same thing one of those “miracle” heaters do for under $100.</p><p>Just because they look fancier and are more expensive, doesn't mean they'll work any better.</p><p>Bottom line, don't expect &quot;miracle&quot; heaters to perform any magic on your heating bills.</p></div>
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<p>Syracuse (WSYR-TV) - Gas prices are on the rise again.&nbsp; Crude oil prices have been going up and because of that, refiners have been cutting back on production.</p><p>The average price of a gallon of gas here in central New York is $2.82.&nbsp; Just a week ago, we were paying $2.74 a gallon, and one month ago, $2.64.&nbsp; </p><p>Dealing with the increase is one thing, but driving through different towns and seeing a dramatic difference in price is another.&nbsp; </p><p>Gas stations along Route 31 near the Route 81 exit in Cicero typically have the lowest gas prices in central New York.&nbsp; Drivers can pay 20 to 40 cents lower there than other parts of central New York, so why can't we all pay these prices? </p><p>The first reason is obvious: Competition.&nbsp; With four gas stations in a 500-yard radius, they have to keep undercutting each other to get your business.</p><p>Another factor that helps set prices? How far away a station is from its supplier. </p><p>The main gas distributor for stations in this area are in Warners, Brewerton, Utica, Rochester, Albany and Binghamton; the further away a station is, the higher the transportation costs, which are passed on to customers.&nbsp; </p><p>Cortland, for example, is just far enough away from all of them, so their costs are higher.&nbsp; </p><p>How often a station gets a fuel delivery also plays a part in how much we pay.&nbsp; A big station that sells a lot of gas has to buy it every day, and can fluctuate their prices accordingly.&nbsp; A smaller station may only buy gas once a week, so they're charging the same price for it until it's gone.&nbsp; </p><p>Different stations pay different amounts for the same gas, so there are a lot of variables, but those are the big ones.&nbsp; </p><p>It's hard to not think you're being price gouged when you see a dramatic difference, but according to state law, gouging is inflating prices only during or directly following a natural disaster.&nbsp; Outside of that, stations can charge whatever they'd like.</p></div>
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<p>Fuel pump inspections happen at every gas station within the county, once a year.&nbsp; Inspectors typically pump five gallons of each octane into their testing cans to make sure you're getting what you pay for.&nbsp;&nbsp; </p><p>“We can't expect every pump to pump zero at all times -- it's a mechanical device, it's a coercive product, it's going to affect how meters measure,” says gas pump inspector Lon Lowenstein.</p><p>On a $3 gallon of gas, the pump can be off by about 4 cents per gallon in either direction and still be in compliance. </p><p>If it's off by more than that, in the gas station's favor, it's taken out of service until repairs can be made.&nbsp; </p><p>Last year, of the 3,052 pumps in Onondaga County, only six of them were shut down for that reason.&nbsp; </p><p>Believe it or not, in most cases, when the pumps are off, it's in the favor of the customer. Stations are not notified in advance about inspections.&nbsp; The county handles that part of it; the state is in charge of taking samples of the fuel itself to make sure the quality is what's promised. They, too, do that annually.</p></div>
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<p>Are credit card users at gas stations being unfairly treated?&nbsp; Many of you have emailed and called in, wondering just that. </p><p>This one of those things that annoys people who don't carry cash: Some gas stations, like the FasTrac in Cicero, advertise two different prices -- one if you pay by credit card, and a cheaper price if you pay cash. </p><p>That is legal -- stations get away with it by calling it a &quot;cash discount&quot; rather than a &quot;credit card surcharge,&quot; which would be prohibited. </p><p>They claim they have to fork over two to three percent of their profit on every credit card sale back to the credit card companies, so they're hoping the discount will encourage cash.&nbsp; </p><p>Another popular question we get from folks about paying with plastic at the pump: In some instances, if you use a debit card, you get hit with a $50 to $100 'hold' on your account.&nbsp; </p><p>This is because you swipe your card before you pump, which means the bank doesn't know exactly how much gas you'll be buying.&nbsp; </p><p>The hold is there to protect the station from getting ripped off, and normally it goes away just a day or so later after the transaction has been processed.&nbsp;&nbsp; </p><p>Not all banks do this, but you'll want to check with yours to make sure you don't overdraw your account without knowing it.</p></div>
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<p>With the average price of gas hovering at $2.82 a gallon in central New York, it's hard to grin and bear it at the pumps -- but don't just be frustrated at the gas station.&nbsp; A good chunk of what you're paying is taxes.&nbsp; </p><p>No matter where you fill up, the federal government takes a little more than 18 cents a gallon in taxes.&nbsp; </p><p>On top of that, here in New York, the state government has five separate taxes they charge us. Between excise tax, sales tax, a petroleum business tax, a petroleum testing fee and a spill fee, nearly 33 cents of every gallon you buy goes to Albany. </p><p>Then, the county takes their four-percent share, so on a gallon of $3 gas, that's another 12 cents, which means you're paying a total of 63 cents in taxes on one gallon of gas.</p><p>So, just what is that money being used for? Most is dumped into the general fund, some goes toward maintaining roads and bridges and a small percentage of the money is used for testing, inspections and gasoline clean-up.&nbsp; </p><p>The federal and state taxes are fixed. Most counties take a percentage, which means as gas prices rise, they get more money too.</p></div>
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<p>Syracuse (WSYR-TV) - It's really not an option anymore – virtually every local gas station is selling E-10, a blend of 90 percent regular gasoline and 10 percent ethanol.&nbsp; </p><p>Most of us probably don't notice a dramatic difference, but we've taken a lot of questions from people who want to know how this affects their car and their mileage.&nbsp; </p><p>If a gas station is selling you E-10, they have to have a sticker on their pump letting you know, and you'll be hard-pressed to find a station that doesn't have one on every pump.</p><p>Here's The Real Deal on some of your questions about it:&nbsp; </p><p><span style="font-weight: bold">Q: Does E-10 decrease your gas mileage?</span>&nbsp;&nbsp; <br />A: Yes. Researchers say a tank of E-10 usually results in a three-percent drop in your mileage compared to regular gas. Ethanol has less energy in it, so it takes more of it to get where you're going.&nbsp; </p><p><span style="font-weight: bold">Q: Will E-10 hurt the engine of my car?</span> <br />A: No.&nbsp; Before E-10 was approved for mass distribution, the EPA found it did not damage engine components. The Rochester Institute of Technology also found older cars can handle the blend too.&nbsp; </p><p><span style="font-weight: bold">Q: Is it okay to use E-10 in my boat, lawn mower, and ATV?</span> <br />A: Maybe.&nbsp; E-10 does not damage four-cycle motors, but does have an effect on two-cycle ones. Things like leaf blowers, weed whackers and some outboard boat engines that have to mix the fuel with oil in order to run, may work differently with E-10.&nbsp; </p><p>What happens if you want just plain old regular gas?&nbsp; You're likely going to be out of luck. Most stations have moved to this blend because it's cheaper to produce, and they likely won't be switching back anytime soon.</p><p>The EPA is expected to decide on an E-15 proposal in the next few weeks, but the science shows only flex fuel vehicles can handle anything over E-10, so if approved, E-15 would just be an option at the pumps, not the norm.</p></div>
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      <pubDate>Sat, 31 Oct 2009 01:04:00 GMT</pubDate>
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      <media:title>Fired up about fuel: The Real Deal</media:title>
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      <title>E-10 gasoline: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - It's really not an option anymore – virtually every local gas station is selling E-10, a blend of 90 percent regular gasoline and 10 percent ethanol.&nbsp; </p><p>Most of us probably don't notice a dramatic difference, but we've taken a lot of questions from people who want to know how this affects their car and their mileage.&nbsp; </p><p>If a gas station is selling you E-10, they have to have a sticker on their pump letting you know, and you'll be hard-pressed to find a station that doesn't have one on every pump.</p><p>Here's The Real Deal on some of your questions about it:&nbsp; </p><p><span style="font-weight: bold">Q: Does E-10 decrease your gas mileage?&nbsp;</span>&nbsp; <br />A: Yes. Researchers say a tank of E-10 usually results in a three-percent drop in your mileage compared to regular gas. Ethanol has less energy in it, so it takes more of it to get where you're going.&nbsp; </p><p><span style="font-weight: bold">Q: Will E-10 hurt the engine of my car? </span><br />A: No.&nbsp; Before E-10 was approved for mass distribution, the EPA found it did not damage engine components. The Rochester Institute of Technology also found older cars can handle the blend too.&nbsp; </p><p><span style="font-weight: bold">Q: Is it okay to use E-10 in my boat, lawn mower, and ATV? </span><br />A: Maybe.&nbsp; E-10 does not damage four-cycle motors, but does have an effect on two-cycle ones. Things like leaf blowers, weed whackers and some outboard boat engines that have to mix the fuel with oil in order to run, may work differently with E-10.&nbsp; </p><p>The federal government requires stations to sell blended gas, so&nbsp;E-10 is here to stay.&nbsp;&nbsp; </p><p>The EPA is expected to decide on an E-15 proposal in the next few weeks, but the science shows only flex fuel vehicles can handle anything over E-10, so if approved, E-15 would just be an option at the pumps, not the norm.&nbsp; </p><p>E-10 and E-15 is just one of several gas-related topics consumer investigator Jennifer Lewke will be talking about tonight, as we go In Depth on gas. </p><p>Why are some stations so much cheaper? How much in taxes are we paying per gallon? Your questions answered tonight beginning at 5:00.&nbsp; </p><p>Friday, we continue our Fired Up About Fuel series with The Real Deal on home heating costs.</p></div>
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      <pubDate>Thu, 29 Oct 2009 10:30:00 GMT</pubDate>
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      <title>Computer virus disguised as Facebook alert</title>
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(WSYR-TV) – Reports on several social media blogs are alerting web surfers to a computer virus that is spreading through social media networks such as Facebook. The virus is disguised as an e-mail notification to reset your password. <br /><br />The social media blog Mashable reports the virus arrives in the form of an e-mail telling users they have to confirm that their passwords have been reset.<br /><br />The e-mail contains a trojan horse (nicknamed Bredolab) which, if opened, downloads and executes files from the Internet, such as anti-spyware. The virus is also somewhat sneaky, disabling itself when a program investigates its actions.<br /><br />The best way to make sure your not infected? If you didn’t request your password from Facebook, there is no reason you should be getting a reset e-mail, so don’t open it. Facebook says it never sends out new password e-mails with attachments. <br />&nbsp;<br /><br /></div>
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      <pubDate>Tue, 27 Oct 2009 15:36:00 GMT</pubDate>
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      <title>National healthcare research group housed in CNY: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - If you've ever had to go to a doctor outside your insurance network, you know it can be quite costly.&nbsp; For years, insurance companies have basically been setting their own rates for out-of-network care.&nbsp; </p><p>Not for long, though.&nbsp; </p><p>Tuesday, the Attorney General announced he's putting together a non-profit company that will be in charge of setting fair rates -- and it'll be based right here in Syracuse.&nbsp; </p><p>Earlier this year, the nation's top insurance companies settled allegations with the AG's office that they were using a flawed database that charged customers like NancyMarie Bergman too much for out-of-network care.</p><p>“Out of $42,000, I was going to be responsible for $24,000 ... I spent many hours on the phone with my insurance company and then I just started to panic,” Bergman said at a Tuesday morning press conference.</p><p>At the time, Bergman was in the middle of battling breast cancer.&nbsp; </p><p>“I actually stopped and asked my surgeon if the final reconstructive surgery was necessary,” she said.</p><p>“I believe these health insurance companies unjustly earned hundreds of millions of dollars by under-reimbursing consumers for the very product they pay for,” Attorney General Andrew Cuomo said.</p><p>So, with the $100 million the top insurers paid to settle the allegations, a new, independent database will be developed, and these companies will have to use it to determine how much they kick in to cover our care.&nbsp;&nbsp;&nbsp; </p><p>Researchers from Syracuse University, Cornell and other upstate colleges and universities will put the database together with help from FAIR Health and update it regularly as new healthcare information becomes available. The research company will be located at Syracuse University.</p><p>Once it's up and running, we'll all be able to use it.</p><p>People will “be able to put in who they are, their age, their health level, things like that and be able to get an appropriate, very accurate prediction of what their out-of-network cost will be,” according to SU Dean of Information Studies Elizabeth Liddy.</p><p>That way, before we even go to that out-of-network doctor, we will have a good idea as to how much it's going to cost us.&nbsp; </p><p>“In the future, patients can focus their energy on getting better, not on getting their rightful insurance benefits,” said Bergman.</p><p>Once it's established, which should be within the next year, the database will be used nationwide.&nbsp; </p><p>In the meantime, believe it or not, the only other database available is the flawed one that started this whole situation, so insurers are allowed to continue using it until the new database is ready.&nbsp; </p><p>To try to prevent any major problems with the faulty database, the AG's office is keeping a very close eye on it and will continue to until the new database is ready -- and because these insurance companies have paid millions into this, it's not likely they're going to try to pull a fast one and run the risk of getting fined again.&nbsp; </p><p>This $100 million project is also expected to bring in some new jobs to the area, but at this point it's too soon to determine just how many.</p></div>
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ATTORNEY GENERAL CUOMO ANNOUNCES HISTORIC NATIONWIDE REFORM OF CONSUMER REIMBURSEMENT SYSTEM FOR OUT-OF-NETWORK HEALTH CARE CHARGES<br />&nbsp;<br />New Not-For-Profit Company and Upstate Research Network Headquartered at Syracuse University to Develop New Reimbursement Database and Website with Health Care Pricing Information ~ Almost $100 Million in Settlement Money Will Fund the New Reimbursement System, Creating New Jobs and Helping Develop Upstate Economy<br /><br />SYRACUSE, N.Y. (October 27, 2009) - Attorney General Cuomo today announced historic nationwide reform of the consumer reimbursement system for out-of-network health care charges.&nbsp; A new not-for-profit company, FAIR Health, Inc., and an upstate research network headquartered at Syracuse University will develop a new independent database for consumer reimbursement and a new website where for the first time consumers can compare prices before they choose their doctors.&nbsp; <br /><br />In addition to Syracuse University, the upstate research network consists of the State University of New York (“SUNY”) at Buffalo, Cornell University, University of Rochester, and SUNY Upstate Medical University.&nbsp; Almost $100 million in settlement money will fund the new reimbursement system, creating jobs and helping develop New York’s upstate economy.&nbsp; The new database will make FAIR Health a center for health care research and an engine of health care reform.<br /><br />“FAIR Health and the upstate research network headquartered at Syracuse University will bring much-needed transparency, accountability and fairness to a broken consumer reimbursement system we have called Code Blue,” said Attorney General Cuomo.&nbsp; “By transforming this system for consumers nationwide, New York proves its reputation as a reform leader for the nation.&nbsp; By spending almost $100 million in settlement proceeds from health insurers, this initiative will also create new jobs and contribute to the development of the upstate economy which is vital to New York.&nbsp; Today is truly a triple win for consumers, New York and the nation.” <br /><br />Nancy Ann DeParle, Director of the White House Office of Health Reform, said, “This is an important step forward for consumers, who too often are unable to penetrate the secrecy and bureaucracy of insurance companies. Transparency is one of the central goals of health insurance.<br />For consumers struggling to navigate today's health insurance system, knowledge is power.&nbsp; President Obama is working with Congress to enact health insurance reform that will protect Americans against unfair insurance industry practices.&nbsp; We applaud the steps taken by Attorney General Cuomo and the state of New York to give consumers the ability to make informed decisions when purchasing health insurance.” <br /><br />Senator John D. (Jay) Rockefeller IV, Chairman of the U.S. Senate Committee on Commerce, Science and Transportation, said: “This is an important victory for everybody who believes there needs to be more transparency and accountability in the health insurance industry. I congratulate Attorney General Cuomo and his tenacious attorneys for forcing the insurance industry to finally end a practice that has shortchanged American consumers by billions of dollars.&nbsp; These Ingenix databases are riddled with errors and conflicts of interest.&nbsp; They produce numbers only an insurance company could love.&nbsp; Building on the great work of Attorney General Cuomo's office to set up this new database, I believe we can pursue reforms at the national level to make sure consumers in every state get the full value health benefits they were promised by their health insurers.”&nbsp; <br /><br />Today’s announcement arises from a wide-ranging investigation by Cuomo’s office into how the health insurance industry reimburses consumers for out-of-network health care charges.&nbsp; The investigation uncovered a fraudulent and conflict-of-interest ridden reimbursement system affecting millions of patients and their families and costing Americans hundreds of millions of dollars in unexpected and unjust medical costs. <br />&nbsp;<br />The research for the new database will be centered at Syracuse University’s Maxwell School, a public affairs school which includes health policy, and the School of Information Studies (known as the “iSchool”), both of which were ranked the best in their fields by U.S. News &amp; World Report in 2008 and 2009. <br /><br />The research project will be led by Dr. Deborah A. Freund, Distinguished Professor of Public Administration at Syracuse University.<br />&nbsp;The other upstate research universities, SUNY at Buffalo, Cornell University, University of Rochester, and SUNY Upstate Medical University, will bring a diverse and critical range of talents and expertise as members of the upstate research network.&nbsp; <br /><br />In addition to creating and managing the new database, FAIR Health and the upstate research network will design a new consumer web site where, for the first time, patients around the country can find out in advance how much they are likely to be reimbursed for out-of-network health care services in their area. Information in the new database will be made available for academic research, and the database itself, in non-industry hands for the first time, is expected to make FAIR Health a significant driver in health care reform efforts. <br />&nbsp;<br />THE ATTORNEY GENERAL’S INVESTIGATION <br />&nbsp;<br />The creation of FAIR Health and the upstate research network is the culmination of Attorney General Cuomo’s longstanding, nationwide healthcare reform investigation into the defective and conflict-ridden Ingenix database. Ingenix, a subsidiary of UnitedHealth, was used by insurers nationwide to set reimbursement rates when patients went out of network for health services. The Attorney General’s investigation found that as a subsidiary of the second-largest insurer in the nation, Ingenix had a vested interest in helping set rates low, so companies could underpay patients for out-of-network services. <br />&nbsp;<br />The investigation revealed that the database intentionally skewed “usual and customary” rates downward through faulty data collection, poor pooling procedures, and the lack of audits, meaning consumers were forced to pay more than they should have.&nbsp; The rate of underpayment by insurers ranged from ten to twenty-eight percent for various medical services across the state.&nbsp; The Attorney General found that having a health insurer determine the “usual and customary”<br />rate - a large portion of which the insurer then reimburses - creates an incentive for the insurer to manipulate the rate downward. <br /><br />Approximately 70 percent of insured working families have out-of-network plans that let them choose their own doctors and the system impacts one in three individuals, or over 110 million people nationwide. <br />&nbsp;<br />TIMELINE <br />&nbsp;<br />Beginning in January, Attorney General Cuomo secured agreements with every national and regional health insurer operating in New York State to end their use of the Ingenix database and financially commit to the new, independent database: <br />&nbsp;&nbsp;&nbsp; <br />? January 13, 2009: UnitedHealth Group Inc. agrees to shut down the Ingenix database and contribute $50 million towards the new, independent database. <br />? January 15, 2009: Aetna agrees to end its relationship with Ingenix and contribute $20 million towards the new, independent database. <br />? February 2, 2009: Aetna also agrees to reimburse over 73,000 students at over 200 colleges nationwide for underpaying out-of-network claims. <br />? February 4, 2009: MVP Health Care agrees to end its relationship with Ingenix and contribute $535,000 towards the new, independent database. <br />? February 4, 2009: Cuomo announces intent to sue Capital District Physicians’ Health Plan for defrauding consumers across New York by manipulating rates. <br />? February 10, 2009: Independent Health and Health Now, New York Inc.<br />agree to end their relationships with Ingenix and contribute $475,000 and $212,500, respectively, to fund the new database. <br />? February 17, 2009: CIGNA agrees to end its relationship with Ingenix and contribute $10 million towards the new, independent database. <br />? February 17, 2009: Cuomo announces intent to sue Excellus Health Plan for defrauding consumers across New York by manipulating rates. <br />? February 18, 2009: WellPoint, Inc. agrees to end its relationship with Ingenix and contribute $10 million towards the new database. <br />? March 3, 2009: Guardian Life Insurance Company of America agrees to end its relationship with Ingenix and contribute $500,000 towards the new database. <br />? March 5, 2009: Excellus Health Plan and Capital District Physician’s Plan agree to end their relationships with Ingenix and contribute $775,000 and $300,000, respectively, toward the new database.<br />The companies also agree to re-process claims over the past six years and reimburse members who were underpaid. <br />? March 10, 2009: GHI and HIP agree to end their relationships with Ingenix and contribute $1.5 million towards the new database ? June 18, 2009: Health Net agrees to end its relationship with Ingenix and contribute $1.6 million towards the new database.<br />&nbsp; <br />Attorney General Cuomo also worked with the New York State Department of Insurance to establish a new insurance regulation to codify his efforts and ensure they become industry standard. The new Insurance regulation will govern health and accident insurers as well as health maintenance organizations (“HMOs”) that promise to reimburse consumers who go out of network based on the usual and customary rate of the service provided. It requires them to use an independent source for establishing usual and customary rates, as well as disclose to their members how and by whom the rates were established.&nbsp; <br /><br />Stephen A. Warnke, Interim Chairman of the FAIR Health Board, said “Everyone agrees that to fix our health care system, we need accurate data on what health care services actually cost and how they are priced. Working with Syracuse University and its upstate partners, FAIR Health fills this crucial void by promising data that will be transparent, objectively validated and broadly available both to consumers and to academic researchers.&nbsp; Its launch could not be better timed.”<br />&nbsp;<br />INDUSTRY-WIDE SUPPORT FOR REFORM <br />&nbsp;<br />Dr. Reed Tuckson, chief medical officer and executive vice president of UnitedHealth Group, said, “We have long believed that better information will enable consumers to make sounder, more informed decisions about their health care. We stand ready to work with FAIR Health and the research consortium led by Syracuse University, an academic institution with a rich tradition of excellence, on an expeditious transition of the database so that it will be able to develop its own methodology and launch the new database as soon as practicable for the benefit of health care consumers across the country.”<br /><br />American Medical Association Board Member William A. Dolan, M.D., said, “The American Medical Association commends Attorney General Andrew Cuomo for the landmark achievements of forcing health insurers to end to a rigged system for setting payments and successfully negotiating a transition to a more transparent system.&nbsp; The cumulative impact of these achievements will bring national reforms that will benefit tens of million of Americans who receive care outside their insurer’s network of physicians.”<br /><br />David T. Hannan, MD, MPH, President of the Medical Society of the State of New York, said, “Today is a significant day in the movement to achieve more affordable, accessible and quality healthcare for New Yorkers.&nbsp; On behalf of New York physicians, the Medical Society of the State of New York applauds and thanks Attorney General Andrew Cuomo, along with his outstanding staff, for completing his promise - and our goal - of ending the health insurance industry’s practice of paying unfairly low reimbursement payments to its member patients who used out-of-network healthcare services. We believe that the replacement of the Ingenix database will be a significant healthcare reform achievement toward that end.”<br /><br />Chuck Bell, Programs Director for Consumers Union, publisher of Consumer Reports, said, “Today’s announcement represents a huge leap forward in fixing the out-of-network reimbursement system to make it work fairly for the public. FAIR Health will ensure the rules of the road are fair for both health providers and consumers.&nbsp; This comprehensive resolution of these issues has national impact and will benefit consumers throughout the entire country.” <br /><br />FAIR HEALTH SCHOOLS<br /><br />Syracuse University Chancellor and President Nancy Cantor said, “This is a critical research collaboration and it is all as result of Attorney General Cuomo’s efforts to ensure consumers receive the health care reimbursements they are entitled to, and that the process is open and transparent&nbsp; The project will involve the best work from our Maxwell health economists to leading technologists in our iSchool, all of whom will be joining with their colleagues from our partner universities to do this critical work. The universities engaged in this project-all of them anchor institutions in their communities across Upstate-are doing what they do best: bringing their expertise to the table and partnering with the Attorney General and FAIR Health, all for the public good, and to help make Upstate New York the intellectual capital of the nation for development, use and understanding of health care data.”<br /><br />University of Rochester President Joel Seligman said, “I applaud Attorney General Cuomo’s efforts to ensure that patients and families are treated fairly and given access to information they need when it comes to out-of-network reimbursement.&nbsp; We are excited to play a role in this initiative and look forward to having the University of Rochester’s School of Nursing and researcher Irena Pesis-Katz being integral members of the FAIR team.”<br /><br />Cornell President David J. Skorton said, “We are proud to be part of this innovative and far-reaching reform, which will substantially improve the health care reimbursement system.&nbsp; Working families across the nation will be helped by having a fair and transparent health care database to guide the reimbursement of out-of-network services.&nbsp; We look forward to our collaboration with other New York universities and we applaud Attorney General Cuomo for leading the way in this progressive reform.”<br /><br />Russell W. Bessette MD, Associate-Vice-President for Health Sciences and Director of Health Information Technology at University at Buffalo/SUNY, said, “The Academic Health Center at the University of Buffalo applauds Attorney General Andrew Cuomo’s announcement to create Fair Health as a transparent and patient-centered database focused on better healthcare for all New Yorkers.&nbsp; We are particularly thrilled that his vision included the University at Buffalo as one of the four research centers tasked to conduct research in creating the next generation of fair and impartial measures which can guide patients<br />in selecting treatment options and healthcare providers.”&nbsp;&nbsp;&nbsp;&nbsp; <br /><br />Upstate Medical University President David R. Smith, M.D., said, “We are pleased to participate in this collaborative research project. The accurate processing and analysis of health claims data is extremely important within the healthcare industry.”<br /><br />SUPPORT FROM LAWMAKERS <br /><br />Senator John L. Sampson, Majority Conference Leader said, “New Yorkers work too hard and pay too much for their healthcare to allow insurers to take even more of their hard-earned money.&nbsp; We commend Attorney General Cuomo for putting consumers first and holding big insurance companies accountable.”<br /><br />Assembly Speaker Sheldon Silver said, “I commend Attorney General Cuomo for his efforts to ensure accuracy and transparency of the health insurance reimbursement system.&nbsp; Amid the current economic crisis, New York's families are struggling to make ends meet and it is imperative that there are safeguards in place to prevent them from falling victim to fraud.&nbsp; The creation of a truly independent database to establish estimated reimbursement rates will help to end the conflicts of interest that have long plagued the health care system and will allow consumers to make more informed choices when selecting health care providers.”<br /><br />Senator Neil Breslin, Chair of the Senate Insurance Committee, said, “Consumers have a right to know what it will cost them to seek medical care if they need to go outside of their health insurer’s provider network to receive treatment. The establishment of this new and independent database will ensure that costs for those treatments are both fair and accurate, while at the same time making health insurance more affordable and available.”<br /><br />Senator David Valesky said, “I applaud Attorney General Cuomo’s efforts to not only reform the health care industry across our nation, but also shining a light on the talent we have in our upstate communities. This initiative will help patients across the country recognize what the fair reimbursement rates are for out-of-network care and eliminate a major conflict of interest that has plagued the industry for too long.”<br /><br />Assemblywoman Joan Christensen said, “Attorney General Cuomo continues to show a real commitment to the citizens of our entire state.<br />This initiative will bring positive attention to our upstate communities and deliver groundbreaking results to help families who are struggling with health care costs. This is a win-win solution that captures the essence of New York’s reputation as a leading state in the U.S.”<br /><br />Assemblyman Bill Magnarelli said, “I am thrilled that New York state will be the epicenter of smart, innovative and revolutionary change in the health insurance industry. The ‘brain-trust’ of upstate is more than capable to bring about the reform we need to make sure that prices for medical care are kept under control. Attorney General Cuomo and his staff are to be commended for uncovering the wrongdoing and turning it into a positive development for our state and our country.”<br /><br />Assemblyman Al Stirpe said, “Today’s announcement is the culmination of months of tireless reform efforts on the part of Attorney General Cuomo and his office. After settling with every major health insurer operating in New York State and collecting over $100 million to fund this new database, the Attorney General today is taking the first step to actually rebuild this broken system and replace it with one that works and protects hundreds of millions of patients nationwide.”<br /><br />Syracuse Mayor Matthew Driscoll said, “This landmark reform will draw from the powerful resources of an expansive upstate network to affect health care reform nationwide and stimulate the upstate economy.&nbsp; With Syracuse University serving as the hub of this extraordinary transformation of our health care system, upstate New York will become the national leader in providing vital health data.&nbsp; Further, the FAIR Health system will create real, secure, and crucial jobs and invest up to $100 million throughout Syracuse and upstate New York.&nbsp; Thanks to Attorney General Cuomo, our best and brightest will now ensure the success of the most significant health care reform in a generation”<br /><br />Today’s announcement is the result of an investigation by Acting Chief of the Health Care Bureau James E. Dering, Senior Trial Counsel Kathryn E. Diaz, and Assistant Attorneys General Brant Campbell and Sandra Abeles, under the direction of Linda A. Lacewell, the head of the Attorney General’s Healthcare Industry Taskforce. <br />&nbsp;<br />In January, Cuomo also issued a report on his investigation, “Health Care Report: The Consumer Reimbursement System is Code Blue.”&nbsp; The report highlights the conflicts of interest and other defects in the current system and calls for the reforms announced today.&nbsp; To access the report, get consumer tips for out-of-network care, or to file a complaint, please visit www.oag.state.ny.us.<br /><br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Tue, 27 Oct 2009 13:54:42 GMT</pubDate>
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      <media:title>National healthcare research group housed in CNY: The Real Deal</media:title>
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      <title>Text message spam: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - If you've received a spam text message in the past few days telling you your bank account information has been compromised, you're not alone.&nbsp; </p><p>These messages are bogus, and should just be deleted.&nbsp;You will never be asked to update personal information via a text message.&nbsp; But how can you get them to stop? </p><p>Most of the time, the scammers are just blasting thousands of random numbers with their junk messages hoping to get a few takers.&nbsp; </p><p>Major providers such as Verizon, AT&amp;T and Sprint have filters that block most spam, but some of the bogus messages do get by.&nbsp; </p><p>“Give us a call, let us know when you get a message, we'll credit your account for that message and then we'll go and dig down to find out who sent it and we'll use every tool in our legal arsenal to get them to stop,” said Verizon spokesman John O’Malley. </p><p>For most of us, that's too much of a hassle to save a dime here and there.&nbsp; Besides, most of the time, the phone companies catch on to these scams quickly and shut down the lines the scammers ask you to call them on.&nbsp; </p><p>But if it turns into a bigger problem, you can block out all text messages sent from an email address; that's where most spam originates.</p><p>If you don't already have your cell phone number on the Do Not Call registry, sign up today. Once you're on that list, junk text messages become illegal, not just annoying.&nbsp; </p><p>As mad as they make us, responding to a spammer only lets them know we're receiving their messages and then they'll continue to target us. The best thing to do is hit delete.&nbsp; </p><p>Verizon and AT&amp;T tell us the spam filters they have in place stop 100 million to 200 million text messages a month to their users.</p></div>
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<a href="http://www.wireless.att.com/support_static_files/KB/svc/documents/1220912515172.Anti-spam%20FAQ%20080707%20Consumer.pdf" target="_self">AT&amp;T Wireless</a><br /><br /><a href="http://support.vzw.com/faqs/Features%20and%20Optional%20Services/spam_controls.html" target="_self">Verizon Wireless</a><br /><br /><a href="http://community.sprint.com/baw/thread/1192#" target="_self">Sprint / Nextel - Spam Alert</a><br /><a href="http://community.sprint.com/baw/thread/7833#" target="_self">Sprint / Nextel - Dealing with spam messages</a></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Mon, 26 Oct 2009 21:08:05 GMT</pubDate>
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      <media:title>Text message spam: The Real Deal</media:title>
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      <title>NY AG bans debt settlement company: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - The State Attorney General has just banned a debt settlement agency from doing business in New York.</p><p>Nationwide Asset Services is accused of ripping off nearly 2,000 people across the state.&nbsp; </p><p>They charged customers hundreds -- if not thousands -- of dollars, promising they could help lower debt, but didn't deliver the majority of the time.&nbsp;&nbsp; </p><p>Nationwide Asset Services is now banned from doing business in New York unless they post a $500,000 bond with the AG’s office.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Fri, 23 Oct 2009 20:34:06 GMT</pubDate>
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      <media:title>NY AG bans debt settlement company: The Real Deal</media:title>
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      <title>Insurance agents busted for taking kickbacks: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - Dozens of insurance agents across New York have been busted by the State Insurance Department for taking kickbacks for steering customers to certain glass repair shops.&nbsp; </p><p>Forty seven agents will have to pay fines to the state for accepting $50 to $200 gift cards in exchange for pushing certain businesses.&nbsp; </p><p>It's not illegal for repair facilities to offer incentives to attract business, so they're not in trouble, but it is against state insurance laws for insurance agents to accept them.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Fri, 23 Oct 2009 20:32:25 GMT</pubDate>
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      <media:title>Insurance agents busted for taking kickbacks: The Real Deal</media:title>
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      <title>FTC wants free credit report ads changed: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - The Federal Trade Commission has finally had enough with those FreeCreditReport.com commercials.&nbsp; </p><p>They say their catchy commercials are misleading customers, and they want to change the law to make sure they disclose the facts behind their offer. </p><p>We've been telling you for years that freecreditreport.com only gives you a free credit report if you sign up and pay for a monthly monitoring system.&nbsp; </p><p>The Federal Trade Commission says these ads, and others like them, are confusing and misleading, and they're looking to change the law to require more honesty. </p><p>While they work on that, here's what you need to know: </p><p>Everyone is entitled to one free copy of their credit report from each of the three credit monitoring companies once a year.</p><p>To get it, go to <a href="http://www.annualcreditreport.com/">http://www.annualcreditreport.com</a>. This is the one and only site you should use to get your free copies.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Fri, 23 Oct 2009 20:28:52 GMT</pubDate>
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      <media:title>FTC wants free credit report ads changed: The Real Deal</media:title>
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      <title>Pet lemon law: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Pet-lemon-law-The-Real-Deal/rmJSSxjjlE-mOTP4yfDXow.cspx?rss=1420</link>
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<p>Syracuse (WSYR-TV) - They bought dogs from a breeder, and just a few days later were spending thousands of dollars at the vet to keep them alive.&nbsp; </p><p>Most people don't even realize New York has a pet lemon law, but a few dozen pet owners who filed complaints against a dog breeder in Jordan now know all about it, and are going to get paid back for their vet bills.&nbsp;&nbsp; </p><p>The Attorney General's office was able to get $30,000 in restitution from former breeder Darlene Rocazella. She ran her business, Rocky's Canine Connection, out of her home in Jordan, selling mostly miniature schnauzer dogs.&nbsp; </p><p>Dozens of people filed complaints with the AG's office, claiming that only days after they bought their dogs, the animals got sick and the vet bills started piling up. </p><p>If you filed a complaint against this breeder, you should be getting a reimbursement check in the mail from the AG's office any day now.&nbsp; </p><p>Here’s The Real Deal on the pet lemon law in general: You have to buy your dog or cat from a breeder or pet store that sells more than nine animals a year.</p><p>If it gets sick, you have 14 days from when you brought it home to document that it has a contagious or infectious disease.&nbsp; </p><p>Bring that information to the breeder. They're then required to pay for the vet bills. If the dog or cat dies, they're also required to refund your money or give you a new pet. If they refuse, file a complaint with the Attorney General's office.&nbsp; </p><p>All of this lemon law information should be posted at the breeder’s business location. If you don't see it, ask about it.&nbsp; If they can't give you all the facts, buy your pet somewhere else.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Wed, 21 Oct 2009 10:30:00 GMT</pubDate>
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      <media:title>Pet lemon law: The Real Deal</media:title>
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      <title>Money transfer service settles with FTC: The Real Deal</title>
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Washington, DC (WSYR-TV) - The second-largest money transfer service in the United States has been ordered by the Federal Trade Commission to pay $18 million for allowing its money transfer system to be used by fraudulent telemarketers.<p>The $18 million to be paid by MoneyGram International Inc. will be used to reimburse customers who were scammed.</p><p>The FTC says scammers and con artists used MoneyGram’s agents in Canada to help bilk customers in America. The FTC also says MoneyGram knew its system was being used to defraud people, and did little about it. </p><p>The scammers used a variety of schemes:</p><p>-Con artists would send consumers letters that they had won a lottery or cash prize. In order to get the money, the victim would have to send in a fee for “taxes,” “customs,” or “insurance.” Once the consumers paid the fee using MoneyGram, they would receive nothing and lose the money.</p><p>-In a different scheme, scammers would tell customers they would only have to pay “insurance,” “paperwork,” or “processing” fees for a guaranteed loan. Consumers would send the money in using MoneyGram, and would get nothing.</p><p>-The scammers also ran mystery shopper schemes. They would tell victims to use stores such as Wal-Mart to evaluate MoneyGram money transfer operations. Victims would be sent a counterfeit check, and told to deposit it in their checking account. After the deposit, they were then told to take the money and wire it back using MoneyGram. When they wired the money back, the scammer would get the money, and the victim would be told a short time later that the check they deposited was counterfeit. MoneyGram is accused of allowing its agents to pay the money out to the scammers, without checking IDs or by using fake drivers license information.</p><p>In a news release, the FTC claims that at least 79 percent of all MoneyGram transfers of $1,000 or more from the United States to Canada over a four-month period in 2007 were fraud-induced.</p><p>If you’ve been caught up in one of these scams, you can call 202-326-3755 to file a complaint. You can also head here: <a href="https://www.ftccomplaintassistant.gov/">https://www.ftccomplaintassistant.gov/</a></p><p>To read the news release from the FTC on this case, head here: <a href="http://ftc.gov/opa/2009/10/moneygram.shtm">http://ftc.gov/opa/2009/10/moneygram.shtm</a></p><p>Read more about these types of scams here: <a href="http://www.9wsyr.com/content/news/real_deal/story/Lottery-Scams/kOOMvq6doUGtYercr0GBzQ.cspx">http://www.9wsyr.com/content/news/real_deal/story/Lottery-Scams/kOOMvq6doUGtYercr0GBzQ.cspx</a></p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Tue, 20 Oct 2009 16:25:58 GMT</pubDate>
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      <media:title>Money transfer service settles with FTC: The Real Deal</media:title>
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      <title>Going out of business sale: The Real Deal</title>
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<p>Syracuse (WSYR-TV) - It seems like we've been seeing their “going out of business&quot; ads and commercials for months now -- so when is Goldberg's Furniture Center finally shutting its doors?&nbsp; </p><p>In this case, no longer than November 17th.&nbsp; That's when the special license Goldberg's got from the North Syracuse village clerk for the liquidation sale will expire.&nbsp; </p><p>By law, a company is allowed up to 60 days to run this type of sale. </p><p>They have to supply the village or town a list of all merchandise that they're trying to get rid of, and can not add any merchandise to the store during the sale.&nbsp; </p><p>Typically, a retailer can mark the items in the store back to the original price before offering any sort of &quot;final days&quot; discount, but they can’t price it any higher than they ever sold it for.</p><p>That means you're not necessarily getting the best deal at a going-out-of-business sale -- and remember, once you buy it, the sale is final, so you better be sure about your purchase.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Mon, 19 Oct 2009 21:10:00 GMT</pubDate>
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      <media:title>Going out of business sale: The Real Deal</media:title>
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      <title>Changes in appliance rebate program: The Real Deal</title>
      <link>http://www.9wsyr.com:80/content/news/real_deal/story/Changes-in-appliance-rebate-program-The-Real-Deal/eLAKYW3V3EioN-m6oNGwBQ.cspx?rss=1420</link>
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<p>Syracuse (WSYR-TV) - The state has finalized plans for its &quot;Cash for Appliances&quot; rebate program -- and they are significantly different from the original version. </p><p>If you want to cash in, you'll now have to wait until February to do it, and the list of approved appliances has shrunk.&nbsp; </p><p>The state says it made some major changes to the plan after talking with appliance retailers who needed more time to prepare, and thought having a defined time period would work most efficiently.&nbsp; </p><p>NYSERDA has now chosen to offer the rebates on just three major appliances. Here's The Real Deal: </p><p>If you purchase a new Energy Star refrigerator, you get a $75 rebate.&nbsp; If you can prove you recycled your old one, it gets bumped up to $105.</p><p>Clothes washers will also qualify for a $75 rebate, $100 if you recycle your old one. </p><p>Freezers will get you $50 back; $75 if you properly dispose of the old one.&nbsp; </p><p>If you buy all three items, or two of them and an Energy Star dishwasher, you can get a $500 rebate, or $550&nbsp;if you recycle your old appliances. There is no rebate offer for buying a dishwasher separately; it must be purchased with the other appliances.<br />&nbsp; <br />NYSERDA had told us they were hoping these rebates would be available starting in November; now, they say they'll offer them from February 12th to the 21st.&nbsp; </p><p>If there's still money left over after the designated time period, they'll open up the program again, but they won't know that until they see how many people cash in.</p><p>It doesn't matter where you buy the appliances, you'll just need proof of purchase to get the rebate and proof of recycling to get the additional money. </p><p>NYSERDA says they chose these particular appliances because they could produce the most energy savings if replaced. </p><p>If you go for the package deal, all of the appliances have to be purchased at the same time.</p><p>NYSERDA says customers will still be eligible for other manufacturer rebates and incentives along with this rebate.</p></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Fri, 16 Oct 2009 20:45:00 GMT</pubDate>
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      <media:title>Changes in appliance rebate program: The Real Deal</media:title>
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      <title>Truth in advertising: The Real Deal</title>
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 <span style="color: black;">Jennifer Lewke checked into three frequent ads from the past few weeks to find out who is behind each of them and whether you're getting the Real Deal.&nbsp; </span><br /> <br /></div>
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<style>&amp;amp;lt;!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal{mso-style-parent:&amp;amp;quot;&amp;amp;quot;;margin:0in;margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:12.0pt;font-family:&amp;amp;quot;Times New Roman&amp;amp;quot;;mso-fareast-font-family:&amp;amp;quot;Times New Roman&amp;amp;quot;;}@page Section1{size:8.5in 11.0in;margin:1.0in 1.25in 1.0in 1.25in;mso-header-margin:.5in;mso-footer-margin:.5in;mso-paper-source:0;}div.Section1{page:Section1;}--&amp;amp;gt;</style><style> /* Style Definitions */ table.MsoNormalTable{mso-style-name:&quot;Table Normal&quot;;mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-parent:&quot;&quot;;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:10.0pt;font-family:&quot;Times New Roman&quot;;mso-ansi-language:#0400;mso-fareast-language:#0400;mso-bidi-language:#0400;}</style> <span style="color: black;">The power company is asking us to commit to use 3% less power?&nbsp; Here's the real deal:</span><br /> <br /> <span style="color: black;">The state has asked utilities to outline a plan for energy consumption and educate their customers about it.&nbsp; </span><br /> <br /> <span style="color: black;">National grid has set-up this website, powerofaction.com. They ask you questions ranging from what kind of appliances you have, to how you get around, even whether you eat red meat and then give you advice on how you can do all of it more efficiently.&nbsp; </span><br /> <br /> <font color="black"><span style="color: black;">But your stories viewers w</span></font><font color="black"><span class="431494920-15102009" style="color: black;"><font size="2" face="Arial" color="#0000ff"><span style="color: #000000;">ant to make sure,&nbsp;if</span></font><font size="2" face="Arial" color="#0000ff"><span style="color: #000000;">&nbsp;they do their part,&nbsp;National Grid will too</span></font></span></font><font color="black"><span style="color: black;"><span class="431494920-15102009"><font size="2" face="Arial" color="#0000ff">.&nbsp;</font></span>&nbsp;Pat Hunt asks, “If I conserve, won't National Grid have to up their prices to make up the difference?”</span></font><br /> <br /> <span style="color: black;">The company says their supply prices are based solely on the market--not how much gas or electric they sell to each homeowner.</span><br /> <br /> <span style="color: black;">Your delivery rates could change slightly too by conserving. But keep in mind, National Grid has a base price of $31 dollars a month for delivery of Natural Gas and Electric, even if you don't use any of it -- So you'll always have to pay that plus the amount calculated by your usage.&nbsp; </span><br /></div>
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 <span style="color: black;">A company trying to make money on your fears about how much it'll cost to stay warm this winter is running this next ad.&nbsp; They want to sell you a &quot;Miracle&quot; Heater.&nbsp; Bottom line:&nbsp; this product is far from a &quot;miracle&quot; so, don't be fooled.</span><br /> <br /> <span style="color: black;">That is an overstatement, to say the least. It is a glorified space heater. You plug it into the wall and use it in one room at a time.&nbsp; Unless you're going to turn the heat off in your whole home and pull this around with you whenever you move, you will not save 50% on your bill with this heater</span><br /> <br /> <span style="color: black;">The ad makes it sound like you're getting some special deal on it too. But if you go to the company's website, you'll see the same heater sells for the same price with free shipping everyday.&nbsp; </span><br /> <br /> <font color="black"><span style="color: black;">Which means, there's no need to rush out to one of the </span></font><font color="black"><span style="color: black;">local events </span></font><font color="black"><span style="color: black;">they're holding to get this special heater.&nbsp; You can go to the hardware store and get one that works just as well for half the price. </span></font><br /> <br /> <span style="color: black;">There will be other companies claiming they've got the magic heater that'll help you slash your bills this winter.&nbsp; They'll take out full page ads in the paper, set-up store-fronts and try to lure you in with coupons. If you're trying to heat just one small room, a space heater may do the trick but there are plenty of options out there for less than a hundred bucks. </span><br /> <br /></div>
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 <span style="color: black;">This ad, urges you to call your federal lawmakers and tell them you're against a soda and juice tax. The Real Deal? There isn't even a soda or juice tax being considered by Congress right now, so what's the point of running the commercials?&nbsp; </span><br /> <br /> <span style="color: black;">The group behind this ad is called American's Against Food Tax.&nbsp; It's made up mostly of food manufacturers, grocers and convenience stores.</span><br /> <span style="color: black;">Even though there is no current Federal legislation that would impose a tax on soda and juice, they don't want to take any chances.&nbsp; </span><br /> <br /> <span style="color: black;">Especially since President Obama recently floated the idea in an interview, saying a soda tax could be something for congress to consider as they debate healthcare reform. </span><br /> <br /> <span style="color: black;">You'll remember, Governor Paterson proposed an 15% tax on sugary drinks here in New York late last year but that was dropped amidst heavy opposition.&nbsp; </span><br /> <br /> <span style="color: black;">Senator Chuck Schumer tells us, &quot;now is not the time and this is not the place to do the soda tax.&nbsp; It will not be part of health care reform&quot;-- still the ads will run because the group says they don't want any lobbyists changing lawmakers minds.&nbsp; </span><br /></div>
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      <category>wsyr_realdeal_latest</category>
      <pubDate>Thu, 15 Oct 2009 21:15:00 GMT</pubDate>
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      <media:title>Truth in advertising: The Real Deal</media:title>
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